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TER Industrial Warehouse Storage Rack Q235 Steel Heavy Duty Material Handling Durable Reinforced Anti Slip Shelving
Product Description
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Frequently Asked Questions
Q1
Are you a factory or a trading company?
ANS
We are a professional manufacturer with our own factory. This ensures you get the best price, stringent quality control, and direct support for customization.
Q2
What material are the racks made of, and what are the load capacities?
ANS
They are constructed from high-quality mild steel (Q235) for superior strength and durability. We offer three capacity grades: Light Duty (100-300kg), Medium Duty (400-800kg), and Heavy Duty (1000-1700kg).
Q3
Can you customize the size and design?
ANS
Yes, customization is a key service we provide. We can design the optimal solution based on your specific tire types, storage space, and operational needs, even if you don't have ready-made drawings.
Q4
What is your production lead time and how are products packed for shipment?
ANS
Our standard lead time is 3-4 weeks after order confirmation and deposit. All items are securely packed with plastic banding and/or stretch film to guarantee safe delivery. We provide regular production updates with photos.
Q5
What are your payment terms?
ANS
We offer flexible and secure payment methods, including T/T, L/C at sight, and Alibaba Trade Assurance.
Q6
What is your quality guarantee? What if there is a problem?
ANS
We fully guarantee our product quality. We take complete responsibility for any manufacturing defects and will resolve the issue promptly, either by issuing a refund or shipping replacement products.
