Q1: Are you a manufacturer or trading company?
A: We are a manufacturer. Our factory has been specializing in warehouse racks, supermarket shelves, and kinds of display stands since 2001.
Q2: Where is your factory? Can I visit?
A: Our factory is located in Foshan, Guangdong. You are warmly welcome to visit whenever available.
Q3: Are samples available?
A: Yes, samples are available at any time. We charge some sample costs and will return them during the next order.
Q4: Could you produce according to the customer's design?
A: Sure, we have very rich experience in customizing shelves. Floor plan / 3D drawing can be provided by HEDA engineers. Easy graphic integration and modular construction.
Q5: What is your delivery time and payment terms?
A: In general, within 15 days, depending on the order quantity and shelving design. Payment terms: 30% deposit upon signing the PI, with the balance cleared by T/T before delivery.
Q6: How could I install the racks?
A: A step-by-step installation drawing guide will be provided for each type of shelf and rack. Whether in the design, production, or after-sales stage, our experienced professionals will carry you all the way through the process.