Q
Are you a factory or trading company?
We are factory which is established in 1998 with more than 300 workers. Our factory is located in Guangzhou.
Q
What is your delivery time?
For standard size models, we have plenty of material in stock, less than 500pcs, 3-7 day is ok; For customized models, the delivery date depends on the quantity. In generally, it is 7-15 days. We can finish production in 15 days under 332 CBM, 9 containers.
Q
Could you produce the goods in OEM and ODM design?
Sure, we have very rich experience in customizing shelves. We can according to your willing customized storage rack/pallet rack/steel pallet or other rack for you.
Q
What if you encounter problems during installation or don't have installers?
We will provide detailed install instruction for every type of shelf. If needed, we can also ask engineers to teach you by phone, face-time or video. For the racking mezzanine floor case or big project, we can offer our technical staff and professional installation team to guide and deal with the installation work.
Q
What is your warranty period and payment terms?
Our warranty ranges from 3 years to 5 years. For payment terms, 40% of deposit, and balance will be cleared by T/T before delivery. TT, Credit card, and Alibaba platform payments are all welcomed.
Q
What is your packaging and nearest loading port?
Generally, storage racks are flat packed by air bubble film. Other packing like wooden box is available upon request. The nearest loading ports are Nansha or Huangpu in Guangzhou. Delivery to warehouses in Foshan or Shenzhen is also available.